Please make sure the license drivers are installed on both the server and client. Download the driver
The license system communicates with the dongles using TCP\UDP port 1947 (this is a dedicated IANA port we reserved).
The pre-requisite is that such port should be free and 2 machines in same network or under different subnet can communicate on this port (so no firewall blocking or domain policies blocking).
To use the floating license within your network, simply connect the floating dongle to a host (server) PC. All computers within the same network, will be able to detect and use the license.
If you want to connect to a dongle in a different network, a host (server) with a known and fixed IP adres is needed.
On the Client machine which needs to use the remote NET dongle, at page http://localhost:1947/_int_/config_to.html the following:
click SUBMIT to save. Restart the Sentinel LDK License Manager service (make sure you are running the latest runtime v7.81 which introduces improvements and fixes)
On the Server machine where the NET dongle is locally connected, at page http://localhost:1947/_int_/config_from.html
Once you apply the above, check if http://localhost:1947/_int_/devices.html on the Client can see the remote NET dongle.
If not, make sure the Client can successfully execute: telnet ServerIP 1947
and the same from the Server machine: telnet ClientIP 1947
Do telnet succeed from both machines?
The 2 machines can ping each other?
Please advise and please share also a Diagnostic report created on the server and on the client from page http://localhost:1947/_int_/diag.html